Rental Guide

Terms of Service

Knights Van Hire usage policy details everything you need to know before hiring a vehicle from SL1 Vehicle Hire including, driver qualifications, European travel and rental extension information.


Frequently Asked Questions

Got a rental question? Our Frequently Asked Questions are sure to have the answer you’re looking for. If you aren’t able find the answer to your question here, please feel free to contact us and we will happily answer it.


Add-On Services

Knights Van Hire offer a wide range of additional services that you can add to your booking to make the most of your rental experience. Additional services available include satellite navigation hire, local pick-up and drop-off and the option of a free sack-trolley.

Excess Waiver

You can choose to reduce the excess waiver on any vehicle by paying an additional charge of £15 per day. This fee is capped at £70 per week. If you opt out of paying the excess waiver fee, an excess of £750 is required across our range of vehicles, excluding Lutons, which are charged at £950 excess.

Important information:
Please note that the excess does not cover damage to the vehicle caused by hitting low level objects such as bridges or low branches as well as damage caused by failure to pay due care and attention to potential hazards. It also does not cover costs following a road traffic accident where our vehicle has to be recovered from an off-road location and there is no third party involved. All costs incurred must be fully paid by the hirer.

Deposits

A minimum £350 deposit is required on all hires. Full deposit requirements will be confirmed at the time of vehicle collection. Customers who place their reservations over the phone will be informed of the deposit requirements at the time of booking. Deposits should be paid at the branch and cannot be paid in cash.

Satellite Navigation (GPS)

FREE, why not take the hassle out of finding your way around a new city with our reliable Tom Tom Sat Navs. Our satellite navigations are easy to use and will help you on your travels without the need of a map. We offer full fitting of the device and an operating demonstration from one of our rental staff.

Any Sat Nav not returned, will be billable at a £250 charge. Please note these are subject to availability.

Additional Drivers

Arrive at your destination feeling fresher by adding an additional driver to your car hire. You can add up to three extra drivers in order to help share the driving. All will have the same insurance cover as the main driver. Adding an additional driver to your rental will cost as little as £5 per day including VAT. A maximum charge of £50 for the duration of hire.

Local Pick-up and Drop-off Services

With our local drop off service, one of our drivers will drop off your vehicle, saving you time and money organising taxis or working out public transport times. This hassle-free service is only bookable via the phone, and dependant on availability. Charges will apply.

Child Car Seats

Children under 135cm or under 12 years of age, are required by UK law to use appropriate child restraints when travelling in cars. It is the driver’s legal responsibility to ensure the child is correctly restrained.

Knights Van Hire does not provide child seats and this must be pre-arranged by the customer.


Parking

Knights Van Hire offers all customers the option to park in our secure on site parking free of charge. If you are struggling to get a lift to the branch why not take advantage of this FREE service.